Deliverable 4 – Communication

 

Competency

This competency will allow you to dissect examples of workplace communication and construct solutions using communication methodology.

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Instructions

In your role as NoJax’s organizational behavior consultant, you continue to focus on the area of communication. Before this company can expand into other markets, there are barriers within their communication processes that need to be addressed. To help NoJax build better-working relationships with their employees, some areas of communication will need to be changed.

Use what you learned about workplace communication in this module to write a report that assesses the following areas of NoJax based on the company background document Click for more options

.

  • Identify perceived barriers within the management structure that may hinder the process of communication.
  • What are potential problems that management may have when communicating with employees?
  • Based on the culture of the company and management backgrounds, what do you think may be obstructing communication? Support your thoughts with relevant evidence from the company background.

Grading Rubric

FFCBA01234No PassNo PassCompetenceProficiencyMasteryNot SubmittedNo identification of barriers within structure and nothing about the process of communication.Identified barriers within structure and lack of communication process but no supporting evidence.Identified barriers and lack of process of communication but explanation is underdeveloped.Identified barriers and lack of process of communication and fully explains basic features.Not SubmittedNo identification of potential communication problems between management and employees.Identified potential communication problems between management and employees, but didn’t explain them.Identified potential communication problems between management and employees, but only partially explained them.Identified potential communication problems between management and employees, and fully explained them.Not SubmittedNo obstructions identified in communication from the culture.Identified obstructions in communication from the culture but didn’t provide supporting evidence.Identified obstructions in communication from the culture and provided some supporting evidence.Identified obstructions in communication from the culture and provided relevant supporting evidence.Not SubmittedNo obstructions identified in communication from management backgrounds.Identified some obstructions in communication from management backgrounds, but did not provide supporting evidence.Identified perceived obstructions in communication from management backgrounds, and provided some supporting evidence.Identified perceived obstructions in communication from management backgrounds, and provided relevant supporting evidence. 

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